Comments on: Serving Your Blog’s Customers: Listen http://www.blogherald.com/2007/01/30/serving-your-blogs-customers-listen/ The leading source of news covering social media and the blogosphere. Mon, 13 Feb 2012 02:30:55 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: What Should You Remove Or Add On Your Blog? at The Blog Herald http://www.blogherald.com/2007/01/30/serving-your-blogs-customers-listen/comment-page-1/#comment-169858 What Should You Remove Or Add On Your Blog? at The Blog Herald Thu, 22 Feb 2007 17:54:41 +0000 http://www.blogherald.com/2007/01/30/serving-your-blogs-customers-listen/#comment-169858 [...] In an article about listening to your readers, I mentioned the huge risk BCC News’ Newssnight took asking readers for input on their web design. Hundreds of people responded. Some of them were very tough…and informative. What surprised me the most from among the volume of comments was the very high level of technical web design savvy…Overall, there was little discussion about the site’s content or how pretty the design looked, or how much they liked the colors. It was totally about “get me what I want with the least amount of effort on my part, do it right, and get it to me now”. [...] [...] In an article about listening to your readers, I mentioned the huge risk BCC News’ Newssnight took asking readers for input on their web design. Hundreds of people responded. Some of them were very tough…and informative. What surprised me the most from among the volume of comments was the very high level of technical web design savvy…Overall, there was little discussion about the site’s content or how pretty the design looked, or how much they liked the colors. It was totally about “get me what I want with the least amount of effort on my part, do it right, and get it to me now”. [...]

]]> By: I think Jakob Nielsen is feeling Forrester’s heat–blogs not good for focus groups : One By One Media http://www.blogherald.com/2007/01/30/serving-your-blogs-customers-listen/comment-page-1/#comment-154961 I think Jakob Nielsen is feeling Forrester’s heat–blogs not good for focus groups : One By One Media Wed, 31 Jan 2007 02:15:32 +0000 http://www.blogherald.com/2007/01/30/serving-your-blogs-customers-listen/#comment-154961 [...] Update:  Going through my tabs I came to blogging diva Lorelle VanFossen’s post on listening to your customers.  Her post looks at Wordpress as a case in point (OBO’s fav-rave blogging platform, btw).  Man I must have been channeling her when I wrote this post.  Right on Lorelle! [...] [...] Update:  Going through my tabs I came to blogging diva Lorelle VanFossen’s post on listening to your customers.  Her post looks at WordPress as a case in point (OBO’s fav-rave blogging platform, btw).  Man I must have been channeling her when I wrote this post.  Right on Lorelle! [...]

]]> By: engtech http://www.blogherald.com/2007/01/30/serving-your-blogs-customers-listen/comment-page-1/#comment-154868 engtech Tue, 30 Jan 2007 22:30:44 +0000 http://www.blogherald.com/2007/01/30/serving-your-blogs-customers-listen/#comment-154868 Taking the time to talk to your readers and find out what's up was invaluable. I think that was the biggest lesson I learned about blogging in 2006 was that it's really all about how do you provide value in other people's lives. I recently surveyed my readers and <a href="http://engtech.wordpress.com/2007/01/29/its-all-about-you-reader-survey-results/" rel="nofollow">posted up pretty graphs of the results</a>. Taking the time to talk to your readers and find out what’s up was invaluable. I think that was the biggest lesson I learned about blogging in 2006 was that it’s really all about how do you provide value in other people’s lives.

I recently surveyed my readers and posted up pretty graphs of the results.

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