Twitter Turns Up the Heat On Spam, Hires People

Twitter wants us to know that they are trying to fight the spam hitting them. In a blog post, they outline how they combat spam, highlighting three different areas:

  • Suspended Accounts which is really a better internal admin tool
  • Community Powered Alerts which is really better analyzing of spam blocking by users
  • Dedicated Personnel which is hiring more people to manage the spam problem

Sure, the explanations above might be my interpretation, but I believe it pretty much sums it up. This is all well and good, but what calms me the most (had I been upset, that is), is how Biz Stone wraps up the post:

There is no magic wand we can wave or switch we can flip to make it all go away. Spammers will keep finding inventive new ways to advance their motives and harm user experience and we’ll keep shutting them down and slowing their progress. We just wanted to make sure everyone knows that we are taking spam seriously.

Thanks for not bullshitting us, Biz! To be completely honest, spam isn’t such an issue for me (on Twitter). Then again, I’m not re-following everyone following, so I’m probably not that easy to get to for the spammers.

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