October 26, 2009
When Algorithms Go Bad: Facebook Recommends Exes and Deceased
I’ve already written today about Facebook’s new feature that shows you which of your friends might need a helping hand to gain more contacts or keep their profiles updated with photos or content, but apparently there are more disconcerting recommendations going on.
Think of it as the social network equivalent of receiving mail in the post for someone who has died (the exact reason for the problem is a bit different, but the distress is comparable).
The fact is, the algorithms that are supposed to help Facebook provide useful recommendations can only look at previous and current links between people, with no understanding of context.
That’s why Facebook has recommended that some users reconnect with ex-partners, or even with people who have died (presumably the deceased simply have dormant accounts on Facebook now).
Emotionally unsettling to say the least. read more
Tags: algorithms, automation, Facebook
