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February 24, 2009

TechCrunch Rumor Control Failure Brings Out the Torches

TechCrunch is feeling the heat from Erick Schonfeld’s story on Last.fm handing over data to the RIAA. Which got a pretty harsh denial, and to TechCrunch’s defense, they did update the post with more and more information. Most people are pissed, however, and rightly so. The story was false, and although it is presented as a rumor, it could be hurting Last.fm. As it were, I think TechCrunch is taking a bigger hit, in credibility, despite a surprising defensive post from Duncan Riley. See also Matthew Ingrams post on the topic, pretty sober as well. For more, check out Techmeme.

How much has this hurt TechCrunch, a blog with a lot of haters in the first place, and what could they have done differently? Do share your thoughts in the comments.

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