Salesforce.com has officially taken their Chatter program out of private beta, making the service available to the companies 77,000 customers and anyone else willing to sign up for their services. Chatter is now available as an integrated program and a stand alone application with development frameworks built in for developer use.
The product is available through the companies web portal, Force.com and AppExchange.
Chatter features an activity stream that will look quite familiar to Facebook users, which shouldn’t be a surprise considering the product is billed as a “Facebook for Enterprise” option.
Along with the stream option Salesforce has implemented a new group tool that allows users to create public and private groups which can then be used to share information about projects and to communicate about those projects. The Groups product allows small to large groups to communicate over streams, escalate project issues and voice internal and external concerns. If you want one feature that trumps them all, Groups is where you need to look when investigating the new program. [Read more…]